Important information how to deal with COVID-19 at our university Updated on 25 February 2021
The following regulations at the SRH University of Applied Sciences Heidelberg take into account the relevant Corona Ordinances of the State of Baden-Württemberg.
In the current situation, the protection of all university members has top priority. According to the Corona Ordinance study courses will take place online until at least 8 March 2021. However as a Campus University, our aim is to re-offer presence courses as soon as the situation and the ordinances permits it, taking into account the applicable hygiene and security measures.
Access to our buildings and participation
The access to our buildings is only permitted to persons who do not have any grounds for exclusion defined in the Corona Regulation, such as symptoms of infection with the corona virus. A notice regarding the applicable prohibitions on admission and participation is posted at the entrances to the buildings.
Quarantine and testing obligation after entry from risk area
Every person, who has stayed in a risk area in the last 10 days before entering Germany, must register on www.einreiseanmeldung.de before traveling and carry proof of this registration upon entry. The provided data will be automatically forwarded to the local health authority.
To determine if you are coming from a risk area, check the Robert Koch Institute. If you are not coming from a risk area or have ‘recovered’ from COVID-19, please see exemptions below.
Persons entering Germany from a risk area are obliged to remain in self-quarantine for 10 days. Quarantine means you are not allowed to leave your house at all and you are not allowed to receive any visitors. Students living in dorms on campus are not allowed to use the common kitchen.
NEW since 11th January: travellers from risk areas must take a mandatory COVID-19 test within 48 hours before arrival (this test has to fulfil the requirements of the Robert-Koch-Institute) or directly after arrival, i.e. at the airport (subject to a fee). A negative test result does not exempt from this 10-day quarantine.
Quarantine can be ended at the earliest five days after entry, only if travellers have received a second negative test result. This test result only counts if it was carried out at least five days after entry. A test carried out earlier cannot end/exempt you from quarantine.
After 10 days the obligation to quarantine ends automatically. This regulation only applies on condition that no symptoms occur after entry (e.g. fever, dry cough or disturbance of the sense of taste or smell). You will not be contacted by the authorities; you may simply end the quarantine.
To book an appointment for a test near your accommodation, please follow this link.
If where you are traveling from is NOT listed as a risk area, then you do not need to register and you are exempt from quarantine. However, you must monitor the risk areas because if your location becomes a risk area within 10 days of your arrival then you must register and quarantine immediately for the remaining days (ie if your location becomes a risk area on the 3rd day after you arrive, you must register and quarantine for 7 days).
If you have ‘recovered’ from COVID-19 and have confirmation of a positive test dated 21 or more days ago but not older than 6 months ago, you do not have to register and you are exempt from quarantine.
If you need any support, please contact the International Office.
Hygiene measures on campus
- Keep your distance: A central measure against the spread of the coronavirus remains the obligation to keep a distance of 1.5 metres, which basically applies to all rooms and traffic routes. Please also ensure a sufficient ventilation in the buildings and respect the the general hygiene rules (disinfection, hand hygiene, etc.).
- Wear a face mask: In addition to the distance obligation, mouth-nose protection must be worn in university buildings and in refectories as well as cafeterias. It must also be worn in entrance areas, passageways, corridors, staircases and sanitary facilities; the same applies to waiting areas as well as student secretariats and other administrative facilities. Masks are compulsory in teaching, learning and practice rooms (including the library). Teachers must also wear face masks during lectures.
The Corona regulations require universities to collect the following data from all visitors, users and participants in events: First and last name, address, date and period of attendance, and telephone number. The obligation to collect data applies to all events, in particular teaching, examination and admission events, use of libraries or other university facilities with study operations. The use of study and work rooms also requires prior registration. In the case of courses, data collection is required for each individual course and date. This documentation serves to track possible chains of infection and must be kept for four weeks and then destroyed in accordance with data protection regulations.
At the SRH University Heidelberg, contact data is collected via a QR code which you can find in all teaching/learning rooms. Every user, visitor or participant of an event who enters a room with electronic contact data collection is obliged to scan the QR code and enter their above-mentioned contact data in the corresponding input fields.
Use of the Corona Warning App
In addition to digital contact tracing, the Corona Warning App is an important tool for tracking and breaking chains of infection. We would like to encourage all members of the university and visitors to download the warning app and follow the instructions.
Teaching & Learning
Our students and employees can be proud of what they have achieved and mastered until now. Not only have they gotten to know new digital teaching and learning methods, but they have acquired some digital skills in a very short time they will need for their future professional life.
We work daily to further improve our service for you and to adapt our teaching to your needs and the current situation. We also try to find individual solutions for special situations. The past weeks have shown us that it is possible to deal responsibly with the new situation and we would like to continue to ask everyone on our Campus to take hygiene measures into account.
Our aim is to re-offer presence courses as soon as the situation and the ordinances permit it, taking into account the applicable hygiene and security measures. Therefor, our lecturers work together with the SRH Academy for Higher Education to adapt the didactic concept of our university - the CORE principle - to the current conditions and to further develop our methods in the direction of blended learning. The aim is to combine e-learning methods and face-to-face events in such a way that the advantages of all teaching and learning methods can be used optimally. Furthermore, the current Corona Regulation of the state government of Baden-Württemberg applies, which allows us to hold face-to-face events in some cases, e.g. if certain laboratories or premises are required. You will be informed by your respective faculty in good time if this is the case in your programme. All other courses will continue to take place online, combined with self-study elements.
Learning Support & Coaching
Learning has changed massively during the Corona Pandemic. You have to organize and motivate yourself differently. Maybe you miss the university as a place of learning and as a place where you can meet other people and discuss your opinions. With digital formats, you are confronted with new examination situations. This is one of the reasons why we have collected learning and examination tips for the Corona Period on our student platform www.wir-online.news. Furthermore, a coaching offer is available to you at any time. Please contact our learning coaches Susanne Edinger (email@example.com) and Nadine Kempf (firstname.lastname@example.org) or the colleagues at the SRH Academy for Higher Education, who will put you in touch with our coaches or provide you with advice tailored to your needs.
Central Services & Administration
The Blue Tower is open from 9 am to 4 pm Monday to Friday. However, we ask you kindly to enter the university buildings only if your physical presence is necessary in order to limit physical contact.
Central Student Services, the Examination Office, the International Office, the Admission Office and contact persons in the faculties are available during normal office hours via e-mail and phone. They can help you on topics such as visa extension, travel advice, returning to the campus, etc. Some special services, such as the possibility of digital enrolment, the postal delivery of your student IDs etc. have been set up to meet your needs in this special situation.
Furthermore the following services are available to you on campus:
According to the current Corona Ordinance, we are able to offer you an ordering and collection service in addition to our library's mail order service:
You can order media that are marked as "available" in the online catalogue by e-mail, stating author, title and shelfmark. The library will then place the media on a separate book trolley in the library foyer within one working day and inform you by e-mail. The ordered media can then be collected from Monday to Friday between 9 a.m. and 2 p.m. and borrowed with the student card at the self-check-in terminal. After 7 days, media that have not been collected will be returned to the stock.
Please indicate whether you wish to collect the items yourself or have them sent to you (in the latter case, please state your current address!).
- The loan period for borrowed media has been automatically extended until 13 April 2021.
- Returns are also possible at the self-check-out terminal.
- Printing, copying, scanning, the use of the PCs and workstations in the library and services at the counter are currently not possible! The learning rooms in the blue tower also remain closed until 31 January. Printing can be done in the Blue Tower. There is a printer down the main staircase (to the right when you enter) or at the end of each hallway of the ARC (near the toilets).
- The possibility to retrieve databases, e-journals and e-books online remains completely unchanged. Further information can be found here.
The "Cube" Canteen on our campus is open and also offers a "To-Go Offer". You can order via the "My SRH food" app or by telephone before 10 a.m. on +496221 6790174 (for the weekly menu – only in German) and collect your order at the specified time. The app is available on Apple Store and Google Play Store.
You may enter the Cube to collect food and to load funds onto your Student ID.
We have set up a telephone hotline for students to replace the IT consultation hour. It can be reached from Monday to Thursday from 1pm to 2pm at +49 6221 4275712.
SRH Campus Sports
SRH Campus Sports is currently closed. You can find more information on their website.
Service number for the SRH Campus Heidelberg
If you have any questions about the correct behaviour in case of a suspected corona and about the applicable regulations on the SRH Campus Heidelberg, please call the following service number: +496221883939, available daily from 8 a.m. to 6 p.m.
The service number is a central contact point for information about what is allowed or prohibited on the SRH Campus Heidelberg. It also serves to provide advice in case of symptoms of COVID-19 disease. The aim is to ensure the safety of all persons on the campus.
Questions about the procedure and organization of the vocational rehabilitation, the technical schools or the university will still be answered by the contact persons at those institutions.
If you have any questions on this topic, please feel free to contact us at any time: rektorat.HSHD@srh.de
Support options for financial problems caused by the COVID-19 pandemic
Please note all information on the linked pages. The SRH University Heidelberg assumes no responsibility for changes in external contents.
The Federal Ministry of Education and Research (BMBF) is providing 100 million euros to help those students who require immediate support due to financial difficulties directly caused by the Corona Pandemic. You can apply for bridging assistance as a German or international student of SRH University Heidelberg and you must prove that your financial need was caused directly by COVID-19.
Those already receiving loans, grants or other support may apply. Depending on proven need, you could receive between 100 euros and 500 euros as a non-repayable allowance. Please submit your application via the online portal: www.ueberbrueckungshilfe-studierende.de.
Those with more than 500 euros in their bank account at the time of submitting an application will not receive this bridging assistance and should please not apply for one.
Kindly note this operated by the Studierendenwerk - please contact them for any questions or assistance on the process. You can find further information using the following link: https://www.studentenwerke.de/en/content/faqs-students
KfW Student Loan:
Financing living expenses during studies and financial bridging assistance for students in emergency situations due to the pandemic. The KfW Student Loan supports you with at least 100 Euro and up to 650 Euro per month during your degree course. It requires no collateral and is independent of income or assets.
Q&A about COVID-19
COVID-19 is the infectious disease caused by the most recently discovered coronavirus. This new virus and disease were unknown before the outbreak began in Wuhan, China, in December 2019.
Please use the following central e-mail address for all communication relating to the cCOVID-19 (questions, concerns of any kind, reporting suspected cases, and so on): Rektorat.HSHD@srh.de
The most common symptoms of COVID-19 are fever, tiredness, and dry cough. Some patients may have aches and pains, nasal congestion, runny nose, sore throat or diarrhea. These symptoms are usually mild and begin gradually. Some people become infected but don’t develop any symptoms and don't feel unwell.
Most people (about 80%) recover from the disease without needing special treatment. Around 1 out of every 6 people who gets COVID-19 becomes seriously ill and develops difficulty breathing. Older people, and those with underlying medical problems like high blood pressure, heart problems or diabetes, are more likely to develop serious illness. People with fever, cough and difficulty breathing should seek medical attention.
While animals are the source of the virus, this virus is now spreading from one person to another (human-to-human transmission). There is currently not enough epidemiological information to determine how easily and sustainably this virus spreads between people. The virus seems to be transmitted mainly via respiratory droplets that people sneeze, cough, or exhale.
The incubation period for COVID-19 (i.e. the time between exposure to the virus and onset of symptoms) is currently estimated at between two and 14 days.
Stay aware of the latest information on the COVID-19 outbreak, available on the WHO website and through your national and local public health authority. Many countries around the world have seen cases of COVID-19 and several have seen outbreaks. Authorities in China and some other countries have succeeded in slowing or stopping their outbreaks. However, the situation is unpredictable so check regularly for the latest news.
You can reduce your chances of being infected or spreading COVID-19 by taking some simple precautions:
- Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water. Why? Washing your hands with soap and water or using alcohol-based hand rub kills viruses that may be on your hands.
- Maintain at least 1 metre (3 feet) distance between yourself and anyone who is coughing or sneezing. Why? When someone coughs or sneezes they spray small liquid droplets from their nose or mouth which may contain virus. If you are too close, you can breathe in the droplets, including the COVID-19 virus if the person coughing has the disease.
- Avoid touching eyes, nose and mouth. Why? Hands touch many surfaces and can pick up viruses. Once contaminated, hands can transfer the virus to your eyes, nose or mouth. From there, the virus can enter your body and can make you sick.
- Make sure you, and the people around you, follow good respiratory hygiene. This means covering your mouth and nose with your bent elbow or tissue when you cough or sneeze. Then dispose of the used tissue immediately. Why? Droplets spread virus. By following good respiratory hygiene you protect the people around you from viruses such as cold, flu and COVID-19.
- Stay home if you feel unwell. If you have a fever, cough and difficulty breathing, seek medical attention and call in advance. Follow the directions of your local health authority. Why? National and local authorities will have the most up to date information on the situation in your area. Calling in advance will allow your health care provider to quickly direct you to the right health facility. This will also protect you and help prevent spread of viruses and other infections.
- Stay informed on the latest developments about COVID-19. Follow advice given by your healthcare provider, your national and local public health authority or your employer on how to protect yourself and others from COVID-19. Why? National and local authorities will have the most up to date information on whether COVID-19 is spreading in your area. They are best placed to advise on what people in your area should be doing to protect themselves.
- Keep up to date on the latest COVID-19 hotspots (cities or local areas where COVID-19 is spreading widely). If possible, avoid traveling to places – especially if you are an older person or have diabetes, heart or lung disease. Why? You have a higher chance of catching COVID-19 in one of these areas
- Please do not go to a doctor’s office or a hospital without notification in advance. Consult the doctor by telephone registration beforehand, informing him. In addition please contact the local health authority.
- Persons who have been in a risk area within the last four weeks (current list) or in contact to a confirmed person with COVID-19, please inform the university management (rektorat.HSHD@srh.de) immediately - regardless of the occurrence of symptoms - in addition to the responsible health authority. Please find the competent local health authority here.
- Persons who have been in an area with COVID-19 cases which have not been defined as risk areas by the Robert-Koch-Institut (RKI): If you develop fever, cough or difficulty in breathing within 14 days, please avoid unnecessary contacts. Stay home as far as possible, keep your distance from others when coughing and sneezing and turn around; cover your mouth and nose with flexed elbow or use a tissue that you can dispose of immediately (cough and sneeze etiquette). Wash your hands regularly with soap and water, avoid touching your eyes, nose or mouth (hand hygiene). Consult a doctor by telephone registration beforehand, informing him with reference to your travel.
Every person who is coming from a risk area (decided by the Robert-Koch-Institut and by German Federal Law) must be tested within 48 hours before arrival in Germany, or directly after arrival, i.e. at the airport. For Frankfurt airport: You can find more information about tests centres and opening hours on this page. Tests might be subject to a fee.
Once you arrived in Germany, take direct transport to your house and you are required by federal law to stay in self-isolation for 10 days. We recommend bringing food along or reaching out to friends, neighbours, and classmates in advance for contactless delivery as you cannot leave your home.
International students can contact email@example.com for support.
The current regulations are provided on the Federal Foreign Office website and on the Federal Ministry of Interior, Building and Community website. For more information on the measures in the Federal State of Baden-Württemberg, please check here.
These regulations may change, depending on how the COVID-19 Pandemic develops. We will give you more information about the situation in Heidelberg closer to the time of your arrival.
If you must go into self-quarantine, this means you must immediately go to your accommodation once you arrive in Germany. Once inside, you may not leave or allow anyone else into your room. This includes going to the common areas, kitchens, shopping, etc. This is a legal mandate to protect the public – including your neighbours, teachers, university staff, and the community. We expect you to take it seriously and will do our part to support you.
The International Office and student helpers are here to support new students (who arrive for the first time in Germany) with shopping, essentials, and all their needs - contactless.
Please let us know your exact date and time of arrival by sending an email to International.firstname.lastname@example.org
We recommend that you bring food and basic essentials products from your home country in your luggage since you cannot go shopping or use the common kitchen. You can also order food for delivery in many restaurants in Heidelberg – the food will be delivered contactless to your door. During self-quarantine you may NOT use the common kitchen or go into stores: self-quarantine legally requires you to remain isolated in your own room, meaning you cannot let anyone inside and you cannot go outside.
New students (who arrive for the first time in Germany): The International Office will support you. We will connect you with our student helpers who can do grocery shopping for you and buy basic essentials products. Your landlord will have already informed you how to get the keys. If you have accommodation on campus, in most cases you can pick up your keys at our 24/7 Safety and Information Point at Bonhoefferstrasse 17.
German Public Health Insurance covers ALL necessary treatments, this includes any treatments related to COVID-19.
German Private Health Insurance have varying coverage. You must check directly with your Health Insurance.
Q&A for all students at the SRH University Heidelberg
To enrol at German universities, normal procedure requires a valid visa - due to embassy closures and visa delays, we require proof that you are in the visa process. At minimum, you must show that you have booked a visa appointment/VFS timeslot - regardless of when the appointment will take place.
Yes, you can defer your admission to the next intake. Please send an email to our Admission Office if you wish to defer: email@example.com
This is a special circumstance – please send an e-mail to the Admission Office at firstname.lastname@example.org
You can arrive on campus at any time, as long as you have your valid visa, flight tickets, all of the necessary documents for travel, and you have secured accommodation (i.e. rental contract). Please let us know in advance when you will be arriving, by sending an email to our International Office: email@example.com.
We will support and advise you. If you have started following lectures online at home, you may have to continue doing so even if you are on campus. It depends on the regulations imposed by the state government of Baden-Württemberg and German Federal Ministry of Health, e.g. limits on gatherings, social distancing, and hygiene measures.
Having a rental contract in Germany is not a legal requirement but the immigration authorities at the German Federal Boarder Control might refuse your entry if you cannot show proof of accommodation (i.e. rental contract). It is extremely important if you have to go into self-quarantine. Even in times without COVID-19 we strongly recommended to have a secured accommodation before arriving to Germany.
Yes you can, the city registration can only be done after you physically arrived. If you have to go into mandatory self-quarantine you will have to wait until after the 14 day period. The International Office will support you with this after arrival.
Yes, we have student dorms available on campus. Once you have received your final admission letter, you can apply. Since we have a limited number of rooms, the rule of “first come, first served” applies. Considering the current situation, proof of accommodation (i.e. a rental contract) may be required for immigration purposes. Please have a look at the offers on campus and contact Vermietung-Studentenapartments.firstname.lastname@example.org
There are a number of mobile service providers in Heidelberg. You can choose from T-Mobil, Vodaphone, O2, Telekom, etc. Most people in Heidelberg speak a very high level of English, so you can research online or go to the shop to discuss your own personal needs. Of course, this would have to wait until after 14 days, if you are in self-quarantine. On campus rooms all have internet access so you can contact your families via the internet and use your mobile device in your room.
Students on campus can have a bedding set put in their room before arrival– including a blanket, pillow, bedding, comforter. When you tell the International Office of your expected arrival date, we will send you a link regarding your arrival. On that form you can select bedding to be delivered to your dorm. The cost if 50€, which you pay at the cash desk. If you are in self-quarantine, this can of course be paid after the 14 days.
You have to wait until the consulates in your country reopen. Be assured that we will continue to offer you your lectures and student services online until you can arrive.
The visa is valid until the expiry date so yes, it might be possible to travel. Please contact the respective authorities to be sure. You can extend your visa once you are in Germany. Please send an e-mail to our International Office International.email@example.com so that we can help and provide you with the application documents to extend it (this is only possible after your arrival in Germany).
You can travel to Germany if you have a valid visa, flight tickets, all of the necessary documents, and you have secured accommodation. Please let us know in advance when you will be arriving, by sending an email to our International Office: firstname.lastname@example.org. We will support and advise you.
If you come from a risk area, you will have to go into self-isolation, which means you are not allowed to leave your room.
To enter Germany, you need four important documents:
- Study contract or enrolment certificate (Studienbescheinigung – can be printed from CAMPUSNET)
- Valid visa
- Rental contract in Germany
- Confirmation letter of necessary physical attendance from the university. The letter will be issued upon request once you have applied for a visa and the German consulates requests it. Contact the International Office email@example.com
You will need to arrange your own travel from the airport to your on campus (or off campus) accommodation. We recommend booking your tickets in advance.
- Arrival by train: www.bahn.de/p_en/view/index.shtml Frankfurt Airport Station to Heidelberg Main Station. Tickets: Online or from an automatic ticket machine in the station. Price: Approx. € 25 (one-way ticket).
- Arrival by shuttle service to Heidelberg downtown http://frankfurt-airport-shuttles.de/en/home-2 Price: approx. € 25 one way. Seats should be booked in advance. Be prepared to pay the fare in cash.
- Arrival by shuttle service door to door www.tls-heidelberg.de/en/online-booking/ Price: approx. € 35 one way. Must be booked in advance. Be prepared to pay the fare in cash.
- Arrival by FLIX-BUS: www.flixbus.com Price: €6 - 13 one way. Leaving Frankfurt Airport at Terminal 1, arriving at Heidelberg Main Station. Tickets: Online or via App
It is mandatory to have health insurance to be enrolled to any German university. You can sign up for it before you arrive and pay the fees after arrival. You can get any German statuary health insurance provider you wish. Contac the International Office: International.firstname.lastname@example.org if you need guidance.
All public health insurances have confirmed that they will not charge the monthly fees if the student is attending online-lectures and is still in their home country. However when the student arrives during the current semester, the outstanding monthly fees from the very start of the semester will have to be paid as well. This is decided by the insurance provider and the university cannot influence the decision.
Please note all information on the linked pages. The SRH University Heidelberg assumes no responsibility for changes in the content. As this is an independent offer from KfW, the university does not assist in the process, including applying, and has no influence over the selection or repayment terms.
From November 2020 through the end of the current semester (March 2021), students can continue to apply for bridging assistance . From June to September 2020, the Federal Ministry of Education and Research (BMBF) was providing 100 million euros to help those students who required immediate support due to financial difficulties directly caused by the Corona Pandemic. This offer has now been extended and German or international student of SRH University Heidelberg may apply (read rules).
You can submit your application via the online portal: https://www.überbrückungshilfe-studierende.de/start. Students already receiving loans, grants or other financial support may apply. Depending on your proven need, you could receive between 100 euros and 500 euros as a non-repayable allowance. You must apply each month to continue receiving bridging assistance.
Those with more than 500 euros in their bank account at the time of submitting an application will not receive this bridging assistance and are asked not to apply for one.
Kindly note this operated by the Studierendenwerk - please contact them directly for any questions or assistance with the process. You can find further information using the following link: https://www.studentenwerke.de/en/content/faqs-students.
KfW Student Loan:
The KfW Student Loan supports you with at least €100 and up to €650 per month during your degree course. It requires no collateral and is independent of income or assets. It is available to international students.